Job Description
RESPONSIBILITIES
- Respond to service desk tickets and outages via phone, email, or online systems, ensuring incident management and escalation when necessary.
- Provide second-level user support for hardware and software issues.
- Assist in hardware and software installation/configuration according to corporate policies and guidelines.
- Aid in troubleshooting and diagnosing hardware/software errors.
- Support PC replacement programs and emergency equipment exchanges.
- Provide hands-on assistance for IT project implementations.
- Help with local backup operations in alignment with corporate policies.
- Maintain confidentiality on all user data and related information.
- Perform miscellaneous job-related duties as assigned.
QUALIFICA...
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Submit ApplicationJob Details
- Location Mexicali, Baja California
- Job Type Full-time
- Category Computer Occupations
- Posted Date June 19, 2026
- Application Deadline July 29, 2026