IT Desktop Support Technician

The IT Desktop Support Technician will contribute to the successful implementation, maintenance, and enhancement of IT systems across projects. In this role, the IT Desktop Support Technician will collaborate with local project management to provide technical expertise and ensure that IT operations align with project and client requirements. The incumbent will play a critical role in managing IT security policies, resolving IT service tickets, and supporting the daily operations of the IT infrastructure. In this role, the IT Professional will maintain accurate hardware and software inventories, providing hands-on support for PCs, mobile devices, peripherals, and network infrastructure, and mentoring other IT technicians.

This position also requires occasional travel to project sites to provide on-site support, hands-on troubleshooting, and participation in surge efforts to meet customer and operational demands. The ideal candidate is a collaborative team player with strong tec...

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