IT Customer Advisor

Manpower

📍 Salisbury, England, United Kingdom 💼 Full Time 🕒 Posted June 02, 2026

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Job Description

IT Customer Advisor

Salary: £13.45 per hour (Living Wage Employer)
 Location: Porton Down, Salisbury, SP4 0JQ
 Hours: 35 hours per week, Monday to Friday, between 7am - 7pm

Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini.
In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience.

 What you'll do
Respond to customer requests via telephone, email, and web chat
Log all requests using the appropriate call logging software
Resolve issues or provide advice and guidance where possible over the phone
Assign calls to the relevant support teams when needed
Action Back Office requests when required
Advise customers and support teams on known problems/workarounds
Keep customers updated on the pro...
            

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Job Details

Location Salisbury, England
Job Type Full Time
Category Computer Occupations
Posted Date June 02, 2026
Application Deadline July 12, 2026