IT Business Analyst

Key Responsibilities
Requirements Gathering & Analysis
Collaborate with business stakeholders to elicit, document, and analyze business requirements for IT projects and initiatives
Conduct workshops, interviews, and focus groups to understand current processes and future needs
Create detailed functional specifications, user stories, and acceptance criteria
Translate business requirements into clear technical specifications for development teams
Process Improvement
Analyze existing business processes and workflows to identify inefficiencies and areas for optimization
Recommend technology solutions and process improvements that align with business strategy
Document current state (AS-IS) and future state (TO-BE) processes using appropriate modeling techniques
Develop business cases and ROI analyses for proposed solutions
Stakeholder Management
Act as the primary liaison between business units and IT teams
Facilitate communication and manage expectati...

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