IT Analyst

About the Company

Nexlence is an Al-driven Customer Experience (CX) specialist focused on serving Gen Z brands. By integrating intelligent knowledge management, real-time market insights, global personnel dispatch, quality empowerment, and training systems, we provide scalable, globally flexible, and immersive Al-driven CX services. This empowers brands to build unprecedentedly close connections with their users.

About the Role

Site Technical Management: Oversee the daily IT operations and maintenance, changes, incident responses, infrastructure management, and SLA achievement; provide reliable and efficient technical support for business operations; define and implement high-quality IT infrastructure solutions (network, hardware, software, etc.)

Responsibilities

• Site Technical Management：Oversee the daily IT o...

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