IT Account Management Analyst

loanDepot

📍 Plano, Texas, United States 💼 Full-time 🕒 Posted June 19, 2026

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Job Description

Description
 Position at loanDepot Position Summary:
Responsible for playing a key role in the delivery of high-quality technical support for the business and the customer, while delivering exceptional customer satisfaction and a personalized service. Requires a high percentage of ticket resolution, which includes assurance of employee data access through Active Directory and third-party vendor portals.
Responsibilities:
Creates and maintains Active Directory access for the organization.
Works with third-party vendors to create/modify/deactivate user accounts. Works with the business to onboard new vendors as needed.
Creates and maintains Exchange mailboxes and distribution groups in accordance with security standards.
Assigns and configures phone numbers for all employees in Genesys phone systems.
Ensures all employee life cycle requests and requirements are processed within the agreed service leve...
            

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Job Details

Location Plano, Texas
Job Type Full-time
Category Computer Occupations
Posted Date June 19, 2026
Application Deadline July 29, 2026