IS Support Specialist

Based in Singapore, the IS Support Specialist is a second level support role with the primary responsibility of providing technical support to customers along with operational and administrative support for IS functions in the assigned Gibson office(s). The assigned person will actively participate in maintaining and improving the timeliness and quality of IS support provided to all customer constituencies within assigned office(s). This role is an on-site position.

Responsibilities include:

• Execute the effective and timely delivery of IS services, both hardware and software.
• Interact effectively with all customer constituencies, in person when at all possible.
• Deploy and maintain the operational availability of all related equipment, including PCs, printers, laptops, smartphones, data communication equipment, audio-visual systems and when directed by IS Operations, servers and network infrastructure.
• Perform effect...

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