Invoice to Cash Analyst

Invoice to Cash Analyst (PG23) – Dispute Management

This role is part of the Global Services Finance team in the Invoice to Cash process area. The I2C Analyst (Dispute Management) is responsible for performing end‑to‑end service delivery in the Invoice to Cash Dispute Management process serviced by J&J Global Services Finance. The role focuses on investigating, analyzing, and supporting the resolution of disputes related to invoices, billing, pricing, and other receivables issues.

Key Responsibilities

• Be compliant with applicable laws and regulations, and follow guidelines in the J&J Credo.
• Maintain operational excellence.
• Manage and resolve customer disputes and deductions in a timely and accurate manner.
• Investigate discrepancies related to billing, pricing, delivery, contractual, or system issues.
• Validate disputes and determine appropriate resolution in line with defined policies, procedures, and controls.

  Ready to Apply?

  Submit your application today and join our talented team at 8388-Johnson & Johnson International (Singapore) Pte. Ltd. (ROHQ) (Branch) Legal Entity.

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