Invoice Dispute Specialist

Description
We are looking for an Invoice Dispute Specialist to join a manufacturing organization in a contract-to-permanent capacity. This position focuses on reviewing customer billing concerns, researching discrepancies, and coordinating accurate corrections while maintaining a positive customer experience. The ideal candidate is comfortable working with accounting transactions, understands how debits and credits affect account balances, and can stay organized in a fast-paced environment with steady case volume.


Responsibilities:

• Review customer-reported invoice concerns and open dispute cases with complete supporting details for investigation.

• Research billing discrepancies by gathering documentation, validating transaction history, and identifying the source of the issue.

• Process invoice corrections, adjustments, or related updates across the appropriate accounting and billing platforms.

• Verify financial accuracy by ch...

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