Investigation Specialist (QA), Relay Product Excellence

Description
Amazon is looking for a Investigation Specialist that has a background in transportation, risk management and data driven problem resolution skills. In this role the Investigation Specialist will continuously work with stakeholders to build trust-based relationships in order to investigate suspicious activity and address escalations while creating long-term, systemic solutions for a world-class customer experience. In this role, the Investigation Specialist will be responsible for a wide range of duties related to identity verification.
• Shifts: Rotational (24*7 shift environment - changes based on business requirement)
• Weekly Off: Rotational two consecutive days off (5-day working week)
• Work from Office Role

Key job responsibilities
- Provide data analysis & conduct investigations
- Pull data from numerous databases (using Excel,Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed
- Take...

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