Internal Key Account Manager - Montreal Street

Reporting to the Branch Manager, you’ll play a key role in supporting our largest commercial customer alongside a wide range of local small business owners. Based in our busy, fast paced Montreal Street branch in Christchurch, you’ll join a close-knit team of four Internal Key Account Managers and be part of a wider branch team of around 20 people.

• Understanding the key customers’ needs and providing professional solutions
• Answer calls, emails and quoting orders
• Working with Site Managers to ensure specific time frames for their projects are meet
• Communicating delivery times and preparing order ready for delivery
• Communicating with suppliers to check availability of products.
• Ensure that our customers, who are made up of trades, businesses and homeowners, are greeted with a cheerful smile and exceptional service