Intern

Job Title: Control Tower Intern (Booking Operations & Support) | Location: Puchong Office (may relocate to nearby areas) | Employment Type: Internship | Shift: Rotational shifts, including weekends

Job Overview

As a Control Tower Intern, you will support the day‑to‑day execution of advance booking operations within the ride platform. You will assist in coordinating between drivers, customers, and internal teams to ensure smooth booking fulfilment. This role offers hands‑on exposure to real‑time operations, data tracking, and problem‑solving in a fast‑paced environment.

Key Responsibilities

• Booking Operations & Monitoring
  • Assist in managing advance bookings, including job card creation, driver assignment, and status updates.
  • Monitor bookings in real time to support timely driver allocation and trip completion.
  • Help track operational performance, including completion rates and cancellations.
  • Identify basic booki...

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Submit your application today and join our talented team at AirAsia.