Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
To provide customer service to both internal and external customersEnsure own work is completed to a high level of accuracy within service level agreements, to achieve regulatory targetsMaintain and implement personal development plan in partnership with immediate managerIdentify, facilitate and implement process improvement ideas to improve efficiency.Keep own knowledge up to date in relation to servicing/processing/compliance activitiesExecute non-standard cases and manual work that cannot be processed on standard systems.Learn all the skills and knowledge that would cover a broad range of servicing activities across regulated products. Identify customer needs, providing assistance / information and capturing essential detail...