Institutional Client Services Associate - German speaking

Interactive Brokers

📍 zug, zoug, Switzerland 💼 Full-time 🕒 Posted June 28, 2026

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Job Description

Responsibilities 
 include, but are not limited to:Troubleshoot and resolve technical, account, and trade-related queries via telephone, ticket, and live chat. 
Escalate high-level issues to relevant stakeholders and make suggestions for process improvement. 
Other ad hoc projects and duties, including client training, general market research and development, etc 
Qualification & Skills  
Strong knowledge of listed Equities, Options, Futures, and/or FX 
Analytical problem-solver with a passion for technology and financial markets 
Prior experience in international settlements or clearing operations is a plus. 
German and English speaking - any additional European languages are a plus. 
University degree or higher 
At least one to two years experience, preferably in a client-facing capacity at a global financial institution (less experienced candidates with a firm grasp of the core competenc...
            

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Job Details

Location zug, zoug
Job Type Full-time
Category CAR
Posted Date June 28, 2026
Application Deadline August 07, 2026