Installation Technical Support

Octagon Group
📍 Newhaven, East Sussex, United Kingdom 💼 Full-time 🕒 Posted June 27, 2026

Job Description

We are seeking a proactive and hands on Installation Technical Support based in Newhaven to join a growing team supporting innovative technical dispensing systems across the UK and Ireland.

This is an exciting opportunity for someone who enjoys a varied role combining technical support, customer interaction, and quality management. You will play a key part in supporting customers, resolving issues, and contributing to continuous product improvement.

Key Responsibilities - Installation Technical Support – Newhaven

* Provide first line technical support to customers across the UK and Ireland

* Deliver product training to customers, ensuring effective use and implementation

* Investigate and resolve field based technical issues in a timely and professional manner

* Support major opportunities and key accounts alongside senior technical colleagues

* Monitor market trends, competitor activity, and product developments

* Ass...

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Job Details

  • Location Newhaven, East Sussex
  • Job Type Full-time
  • Category architecture-and-engineering
  • Posted Date June 27, 2026
  • Application Deadline August 06, 2026