Installation Support Agent

About the job

Flatpay is one of Europe’s fastest-growing fintech companies and we’ve recently launched in the UK.

What you'll do

Role Title 

Role: Installation Agent
Location: On site 5 days per week
Address: Soho Works, 2 Television Centre, White City, London

Who you are

Responsibilities

• Coordinate and support the installation of Flatpay payment terminals for new merchants over the phone. You will manage the installation process from scheduling to delivery, ensuring a smooth onboarding experience for our customers.
• Provide remote support to merchants during installations. You will guide customers step by step over the phone to ensure terminals are installed correctly and ready to accept payments.
• Prepare and manage installation logistics. This includes configuring devices, coordinating shipments, and ensuring merchants receive the correct ...

Ready to Apply?

Submit your application today and join our talented team at Flatpay.