Insights Analyst

Role Summary

The Insight Analyst is accountable for delivering high-quality, sector-aligned analytics that deepen understanding of customer behaviour, retailer performance, and media effectiveness.

Aligned to a defined industry sector, this role applies structured analytical frameworks to interpret how customers engage, spend, and respond to media and loyalty activity. The Insight Analyst translates behavioural data into commercially meaningful insight that supports retailer growth and performance marketing optimisation.

This role is critical in ensuring scalable, accurate analytics delivery while developing expertise in customer intelligence and revenue drivers within the sector.

Responsibilities

Customer Behaviour & Performance Analytics

• Analyse customer engagement, transaction, and behavioural data within an assigned sector.
• Identify patterns in spend, frequency, retention, and campaign response.
• S...

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