Job Description
Responsibilities
- Analyze and identify customer needs and align them with suitable IT products, with a focus on B2C as well as B2B customers in the SMB (Small and Medium Business) segment.
- Sell IT products to customers via inbound channels i.e Calls, Chats, Emails etc and Follow-up.
- Able to write and explain recommended product solution, up-sell and cross-sell in a Tele, Chat and Email environment.
- Communicate professionally with customers regarding current promotions and product upgrades and new product launches.
- Building and maintaining sales pipelines followed by accurate forecasting and sales revenue closures.
- Daily Sales Pipeline and Activity to be updated in CRM and maintained.
- Follow up with customers to solicit further sales, respond to sales enquiries.
- Maintain professional customer services via verbal and in written communication.
- Adhere to sales process, pipeline management, ...
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Submit ApplicationJob Details
- Location petaling jaya, selangor
- Job Type Full-time
- Category Sales
- Posted Date June 23, 2026
- Application Deadline August 02, 2026