Inside Sales & Customer Service Representative

Job Title: Inside Sales & Customer Service RepresentativeLocation: Reynosa Tamaulipas, MX, *****Business Unit: DunkermotorenPosting Date: May 5, ****Job DescriptionThe Inside Sales & Customer Service Representative supports external sales, customers, and internal stakeholders by managing order execution, customer communication, and sales administration for technical products.This role acts as a central liaison between customers, field sales, operations, engineering, logistics, and finance to ensure compliant order processing, accurate fulfillment, and a high level of customer satisfaction.The position also provides support for accounts receivable, accounts payable, and domestic and international shipping and return activities.Essential Duties and ResponsibilitiesCustomer Service & Order Management- Serve as the primary point of contact for customers regarding orders, delivery status, ship dates, expedites, push-outs, RMAs, credits, debits, and general order inquiries.
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