Ingeniero NOC

We are looking for a Tier 3 NOC Engineer to ensure the 24/7 availability, stability, and performance of enterprise network infrastructure. This role focuses on advanced monitoring, incident response, escalation management, and collaboration with internal teams and vendors while maintaining SLA commitments.
Requisitos
Solid knowledge of TCP/IP, routing, switching, VLANs, QoS, and network troubleshooting
Hands-on experience with Cisco, Meraki, Ruckus, Aruba/HP networking equipment
Experience with firewalls (Cisco ASA, Fortinet, WatchGuard)
Strong packet analysis skills using Wireshark and tcpdump
Experience with monitoring tools and alert management
At least 1 year of experience in NOC or network operations roles
Strong communication skills and ability to remain calm during critical incidents
Preferred / Nice to Have
Experience with Property Management Systems (PMS) or hospitality technology
Networking certifications such as CCNA, CCNP, Meraki, Ruckus, ...

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