Ingeniero de Aseguramiento de Calidad II

Job Details

Description

AFL manufactures fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products and employ approximately 9,000 associates worldwide.

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Location: Apodaca, Nuevo León, Mexico

Job Summary

Serve as the liaison between customers and the company to ensure timely responses to customer complaints and claims, driving continuous improvement of products and processes while increasing customer satisfaction. Provide customer support by addressing product related inquiries and technical concerns, fostering customer loyalty and confidence.

Technical Knowledge

Advanced English proficiency.
Advanced Product Quality P...

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