Information Technology Support Specialist

Nottingham (5 days per week in the office)

32-34k

About the role:

You’ll be immersed in a fast-paced and enthusiastic environment where every day is different, with plenty of opportunities for learning and growth.

As a proactive, driven individual, you’ll be the first point of escalation for IT queries, supporting colleagues across the business while managing tickets through to completion. Working within a Windows Server and Microsoft 365 environment, you’ll maintain our IT hardware, software, and services, playing a key role in keeping the business running smoothly.

• To provide a broad range of technical support to 130+ users.
• Log and maintain an accurate record of support calls using the ITSM ticketing system.
• To provide practical help and assistance via phone, email, remote access or desk-side, escalating where needed.
• To ensure Anti-Virus software is maintained and up to date on all systems.
• Carr...

Ready to Apply?

Submit your application today and join our talented team at Xpertise Recruitment.