INFORMATION TECHNOLOGY SUPPORT SPECIALIST

Fox Communities Credit Union

📍 Appleton, Wisconsin, United States 💼 Full-time 🕒 Posted July 02, 2026

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Job Description

We currently have a career opportunity for a full-time (40 hrs./wk.) IT Support Specialist I based out of our corporate office (Enterprise) in Appleton! 
The IT Support Specialist I assists in the support of the credit union’s software and hardware by providing technical assistance to team members.  
The primary responsibilities of the IT Support Specialist I role include but are not limited to:
Promoting and upholding the Fox Purpose, Mission, Vision, and Values
Providing case resolution for issues received via phone, email, face-to-face, or instant messaging in a professional, timely, and accurate manner while documenting all work from initial request to completion
Working tasks until completion or escalating to the next level support or third parties, if appropriate
Prioritizing and managing multiple open cases at one time
Creating, updating, and using documentation to provide support, including communi...
            
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                Job Details
                
                        Location
                        Appleton, Wisconsin
                    

                        Job Type
                        Full-time
                    

                        Category
                        Computer Occupations
                    

                        Posted Date
                        July 02, 2026
                    

                        Application Deadline
                        August 11, 2026
                    

            