Information Technology Support Engineer

Job Description – IT Support Engineer Position: Experience: 2–5 Year Salary Package: Up to 6LPA other benefits Employment Type: US Shift (6 Pm to 3 Am) Job Summary: We are looking for a dedicated and technically skilled IT Support Engineer to join our team. The candidate should have strong troubleshooting abilities and excellent communication skills to interact with US-based end users professionally. The role involves providing technical support, resolving IT issues, and ensuring smooth system operations. Key Responsibilities: Provide technical support to US end users through calls, emails, and remote support tools Troubleshoot hardware, software, network, and system-related issues Install, configure, and maintain desktops, laptops, printers, and other IT equipment Handle user account management, password resets, and access-related requests Monitor and resolve IT tickets within SLA timelines Coordinate with internal teams for issue escalation and resolution Maintain accurate documenta...

Ready to Apply?

Submit your application today and join our talented team at CKS SOLUTIONS.

Submit Application