Information Technology Support Engineer

Hi,

Onsite IT Support Engineer

Location : km 51 RS 223 Road Ibiruba Brazil

Job Description:

- Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed

- Basics knowledge / understanding of assigning switch ports to specific VLANs

- Patch phone ports to switch as needed

- Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration)

- Troubleshoot issues with fiber links between switches – Able to visualize errors and communicate to remote technical teams

- Troubleshoot and replace network switch chassis blades when required

- Good to have understanding of any Data Center Infrastructure Management Application

- A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alar...

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