Informatics Service Specialist

Waters Corporation
📍 Eschborn, Hessen, Germany 💼 Full-time 🕒 Posted February 23, 2026

Job Description

Responsibilities

  • Planning and delivering high-quality and efficient professional services solutions to our customers, including deployment, consultation, training and support activities of Waters' portfolio of informatics products in a blue-chip multi-sector environment, both face-to-face and remotely;
  • Maintaining and creating accurate records and detailed technical documentation pre and post deployment, such as Statement of Work, detailed System Architect, including system configurations, issues, and resolutions.
  • Ability to discuss the benefits of the Waters Informatics Products and associated services;
  • Providing guidance to customers to ensure they maintain compliance and enable smooth, safe operation of Waters' informatics products in their laboratories;
  • Maintaining customer relationships and liaising as appropriate with the relevant sales account manager for the customer, ensuring key focus on the customer and their needs a...
  • Ready to Apply?

    Submit your application today and join our talented team at Waters Corporation.

    Submit Application

    Job Details

    • Location Eschborn, Hessen
    • Job Type Full-time
    • Category Computer Occupations
    • Posted Date February 23, 2026
    • Application Deadline April 04, 2026