Industrial Customer Success Leader — ROI & Growth

International Development Resources
📍 medellín, antioquia, Colombia 💼 Full-time 🕒 Posted June 23, 2026

Job Description

A technology and development firm in Medellín is seeking a Customer Success Manager to drive value for a portfolio of Enterprise and Strategic accounts. This role requires 3-6 years in customer success within a B2B software environment, strong retention results, and bilingual proficiency in French and English. Responsibilities include managing product adoption and ensuring measurable ROI. The ideal candidate should have experience in industrial environments and a proactive mindset in shaping customer frameworks.
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Job Details

  • Location medellín, antioquia
  • Job Type Full-time
  • Category Gestión de proyectos y procesos
  • Posted Date June 23, 2026
  • Application Deadline August 02, 2026