Independent Living Scheme Coordinator

Role Overview

This role will help us to provide intensive 'on scheme' housing management and coordinate services to customers living in our schemes. You will ensure the provision of high-quality services, effective risk management, and full compliance with health and safety requirements, while overseeing repairs and planned works to ensure they are completed to a high standard.

Responsibilities

• Property management: responsible for managing the scheme or schemes, coordinating services and contractors, coordinating day-to-day and planned maintenance, completing Health and Safety checks and building checks weekly.
• Voids: coordinating void inspections, agreeing and approving works, interviewing and assessing applicants, coordinating tenancy signup, scheme induction.
• Rents: liaising with Income Management Team to manage rent arrears, advise customers on charges, liaise on service charge setting.

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