Income Assistant

Looking for a role where your attention to detail genuinely changes lives? As an Income Assistant, you’ll be a driving force behind keeping our income processes watertight and our customers supported. From setting up direct debits and updating key systems to working with local authorities and the DWP, you’ll help make sure every penny is accounted for and every customer gets the right entitlement. You’ll tackle arrears cases, prepare essential documentation, resolve queries, and keep our team moving with sharp, reliable admin support. It’s a role with real impact — reducing debt, strengthening tenancies and helping communities stay stable. If you’re organised, motivated and ready to get stuck in, you’ll thrive here.

Please note this is a fixed term role until 31/3/2027

As an Income Assistant, a typical day might include:

Ready to Apply?

Submit your application today and join our talented team at Acis Group.