Incident Management Specialist

Starfish Family Services, Inc.
📍 Inkster, MI, United States 💼 Full-time 🕒 Posted July 04, 2026

Job Description

Level Experienced
Position Type Full Time
Education Level 4 Year Degree
Travel Percentage Negligible
Category Nonprofit - Social Services

Description

POSITION SUMMARY:  

To provide support to Starfish Family Services by protecting client rights; reviewing and tracking incidents, client rights complaints, and grievances; and providing recommendations for remediation and process improvement. This position is responsible for managing the agency’s incident reporting system.

 

EDUCATION AND EXPERIENCE:  


+ Bachelor’s degree in psychology, Counseling, Social Work, Education, Sociology, or other human service field

+ Minimum of two years’ experience in a human service setting including client rights


 

Principle Duties and Responsibilities


+ Understand and manage the agency incident reporting system.

+ Serve as agency Client Advocate.

+ Act as...

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Job Details

  • Location Inkster, MI
  • Job Type Full-time
  • Category other-general
  • Posted Date July 04, 2026
  • Application Deadline July 08, 2026