Inbound Contact Representative

**Become a part of our caring community**

The Inbound Contacts Representative 1 represents us by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically work on routine and patterned assignments.

**Location:** Work at home in **FL, IN, OH, TN, AZ, MO, NM, or NC**

**Schedule:** **Must be flexible to work one of the shifts below. Saturday shift will have one day off during the week(Tuesday-Friday) and Sunday is the second off day.**

+ **Schedule 1 - Monday thru Friday 2:30 PM -11PM EST**
+ **Schedule 2 - Monday-Saturday 10 AM-6:30 PM EST**

The Inbound Contacts Representative 1 addresses customer needs which may include complex benefit questions, resolving issues, and educating members. Record details of inquiries, comments or complaints, transactions or interactions and takes action in accordan...

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