In-Store Flow Manager - Boutique Milano

GENERAL ROLE

The In-Store Flow Manager ensures the seamless replenishment and management of product flows to elevate the Hermès client experience, optimizing stock availability and supporting business performance. They bridge Sales, Stock level, Logistics, and Retail Merchandising strategy, translating boutique needs into accurate product calls and prioritizing flow decisions through rigorous analysis, anticipation, and collaboration. The role safeguards daily stock availability, supports sales ambitions, and maintains Maison standards of service, excellence, and operational harmony. Within a centralized stock model, they act as a key liaison among the RSP (Retail Supply Planner in Italian head-office), Logistic Coordinator (in Regional Distribution Center - RDC) and sales and operations team (in store).

MAIN RESPONSABILITIES

1. Product Flow Orchestration & Stock Availability

A. Stock Quality and Sales Monitoring

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