In-Market Quality Manager

Mexicali, BC, México – Onsite (Presencial)

In-Market Quality Manager

As In-Market Quality Manager, you will be the regional face of Quality, connecting customers, markets, operational sites, and global teams. You will bring the Voice of the Customer and Voice of the Market into quality decisions, coordinate responses to emerging issues and major incidents, and help ensure clear, timely action across the region.

Your responsibilities:

• Act as the primary Quality representative for the region and communicate customer and market insights to local and global stakeholders.

• Serve as a quality business partner to customers and key accounts, supporting escalations, customer visits, quality reviews, and recovery activities.

• Own regional coordination of hypercare and major quality events, including communication, impact monitoring, escalation, and action-item follow-up.

• Connect Group Companies, operational sites, global...

Ready to Apply?

Submit your application today and join our talented team at Sonova AG.