Implementation Analyst

Haptik
📍 mumbai, maharashtra, India 💼 Full-time 🕒 Posted June 09, 2026

Job Description

What do we want to accomplish and why we need you?
Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India’s AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023, and gold medal for “Best Chat & Conversational Bot” at Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore.
What responsibilities will you be trusted with for the Sr. Analyst Role:
  • Primary responsibility to build chatbot solutions working closely with the PMs, IEs and QAs
  • Working with PMs to map solutions for projects that solve customer's busines...
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    Job Details

    • Location mumbai, maharashtra
    • Job Type Full-time
    • Category Other-General
    • Posted Date June 09, 2026
    • Application Deadline July 19, 2026