ICT Apprentice Technician Level 3

We are a Church of England Academy for students aged between 11 - 18 years. We hope that this website will provide a brief insight into our school and a flavour of the Christian Learning Community that is Bishop Ramsey.

To Provide first level IT support to all staff and students within the school. Member of ICT Technician team supporting all aspects of ICT across the school. Involves dealing directly with all levels of staff and the students and assisting with delivering helpdesk solutions.

• To Provide first level support to all staff and students within the school.
• To monitor the helpdesk jobs efficiently completing first level jobs where possible and elevate jobs to second level support when required.
• Ensuring Interactive Whiteboards are working at all times and the ability to troubleshoot problematic boards.
• To isolate hardware or software issues with PCs or laptops and carry out the necessary repair work.
• Understand...

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