Hybrid Store Support Specialist Mississauga

Join as a Store Support Specialist to aid communication in Mississauga. This hybrid role focuses on improving store inquiry resolutions while fostering customer satisfaction.
The Internal Customer Coordinator role at our Corporate Office supports store operations in Ontario. You will proactively handle feedback via Salesforce Service Cloud and ensure inquiries are resolved promptly through collaboration with cross-functional teams. This position emphasizes maintaining professional communication and organizational effectiveness.
Key Responsibilities:
• Support stores by receiving and prioritizing inquiries
• Collaborate with various departments to resolve issues
• Maintain detailed records of inquiries and follow-ups
• Develop and foster relationships across store networks
• Update supervisor on emerging trends and escalations
Requirements:
• Excellent verbal and written communication skills
• Prior experience in a customer service environment
• Strong o...

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