Hybrid SaaS Customer Support Specialist: Path to CSM

TEEMA Solutions Group
📍 richmond, tasman, New-Zealand 💼 Full-time 🕒 Posted June 22, 2026

Job Description

TEEMA Solutions Group is seeking a Customer Support Specialist based in Richmond, New Zealand. This hybrid role focuses on managing inbound customer support and collaborating with the Product team to enhance customer satisfaction.

The ideal candidate is an excellent communicator and is tech-savvy, thriving in a fast-paced SaaS environment. Responsibilities include troubleshooting customer issues and improving support processes. Join us to help co-create exceptional customer experiences!

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Job Details

  • Location richmond, tasman
  • Job Type Full-time
  • Category Customer Service
  • Posted Date June 22, 2026
  • Application Deadline August 01, 2026