Hybrid Customer Service Pro | First-Time Resolution

Informa Group Limited
📍 abingdon, england, United-Kingdom 💼 Full-time 🕒 Posted June 12, 2026

Job Description

Informa Group Limited is looking for a dedicated Customer Service Representative based in Abingdon, UK. This full-time hybrid role involves managing customer queries across multiple platforms, processing orders, and ensuring customer satisfaction through effective resolution of issues.

The ideal candidate will have prior customer service experience, be familiar with KPI/SLA management, and possess strong knowledge of Microsoft Office and CRM systems like Salesforce. The position offers a flexible working culture, 25 days annual leave, and additional benefits.

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Job Details

  • Location abingdon, england
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 12, 2026
  • Application Deadline July 22, 2026