Hybrid Customer Experience Specialist | Proactive Support

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📍 napier, hawke's bay, New-Zealand 💼 Full-time 🕒 Posted June 23, 2026

Job Description

Xero is hiring a Customer Experience Specialist in Napier, New Zealand, to enhance small businesses through high-quality customer support. This role involves acting as a brand ambassador and providing guidance via multiple channels.

The ideal candidate will possess service experience, clear communication skills, and a proactive approach in a team-oriented environment. The position offers a hybrid work arrangement requiring three days in the office and includes opportunities for growth and learning.

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Job Details

  • Location napier, hawke's bay
  • Job Type Full-time
  • Category Online Marketing
  • Posted Date June 23, 2026
  • Application Deadline August 02, 2026