Hybrid CRM Solutions Designer in Toronto

Join the Public Sector team as a Hybrid CRM Solutions Designer in Toronto. This role centers on customizing Salesforce Experience Cloud for improved citizen engagement via a revamped 311 interface.
With significant experience in government or large organizations, your role will involve designing user-friendly digital interfaces. You'll collaborate with city teams while configuring essential Salesforce components to enrich the 311 online experience. Your deep understanding of Salesforce governance and security will ensure optimal functionality.
Key Responsibilities:
• Customize Salesforce Experience Cloud for user interactions
• Create navigation and form functionalities for the 311 service
• Develop Lightning Web Components (LWC) for enhanced UI
• Integrate with Service Cloud for seamless backend processing
• Document technical designs and support testing processes
Requirements:
• 10+ years in large project environments
• 5+ years with Salesforce including...

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