HVAC Technical Support Advisor Vaughan

Join The Master Group as an HVAC Technical Support Advisor in Vaughan, Ontario, and deliver top-notch after-sales service and training for HVAC-R systems. Your troubleshooting skills will be essential for assisting customers and resolving technical issues.

This role requires a technical diploma in HVAC-R or a related field and is pivotal in supporting customer interactions. You will manage labor and material claims while serving as a technical resource for staff. Communication and collaboration with customers, suppliers, and internal teams will be key components of your success.

Key Responsibilities:
• Troubleshoot HVAC-R equipment issues for customers
• Manage claims and support contractors effectively
• Prepare and deliver technical training sessions
• Collaborate with suppliers to solve technical problems
• Represent The Master Group professionally in all interactions

Requirements:
• College diploma in HVAC-R...

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