Human Resources Officer (Operations)

Core Functional Skills

• Employee Relations: Handles disciplinary cases, investigations, grievance management
• HR Operations: Manages onboarding, movement, and employee lifecycle processes
• Business Partnering: Advises supervisors on performance, people issues, and policy application
• Workforce Management: Supports absenteeism, attendance, and retention initiatives

Supervisor Role Expectations

• Coaches and develops HR clerks / junior staff
• Drives process improvement and efficiency
• Ensures governance and accountability of HR processes

Key responsibilities include the following:

• Supports and participates in Six Sigma initiatives.
• Provide employee services except transactional processes.
• Coordinate labor relati...

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