Job Description
Important Financial Company is looking for a Call Center Human Capital Manager to help us manage the talent and development of our Contact Center agents and leaders.
An HR Manager in a contact center oversees talent acquisition, employee relations, performance management, and training within a fast-paced customer service environment.
Key responsibilities include reducing high turnover, ensuring legal compliance, managing performance metrics (KPIs), and driving engagement for agents and team leaders to improve operational efficiency.
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Submit ApplicationJob Details
- Location xalatlaco, estado de méxico
- Job Type Full-time
- Category Other-General
- Posted Date May 30, 2026
- Application Deadline July 09, 2026