Human Resource Management - Learning Operations Specialist - Intermediate

Our client, a Energy Services company, is looking for a Human Resource Management - Learning Operations Specialist – Intermediate for their Santa Clara, CA location. Responsibilities:

+ Digital learning & platform operations (Client, AGU)

+ Collaborate with Instructional Designers and the Learning Experience Manager to deliver digital learning experiences through Applied Materials systems (Client, AGU)

+ Build courses into the AGU platform according to standardized process

+ Create standardized course scripts for existing courses

+ Create video transcripts

+ Build certifications and learning journeys into AGU

+ Administer the platforms day to day: enrollments, groups, permissions, content QA (e.g., SCORM/xAPI)

+ Run completion, compliance, and engagement reports for stakeholders

+ Manage and resolve learner support requests, escalating to vendor support when needed

+ Other course op...

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