HR Specialist (Contact Centre)

Contechs Consulting
📍 Whitley, Coventry, West Midlands (County), United Kingdom 💼 Full-time 🕒 Posted July 04, 2026

Job Description

Position Title: HR Consultant – Contact Centre
Duration: Contract - 12 Months
Location: Whitley - Coventry
£28.43 per hour - Inside IR35 (Umbrella Rate)
The Opportunity:
* This role is an HR Consultant role based at Whitley, Coventry - the team operates hybrid working therefore working remotely from home for some of the time, and attending the office for 2-3 days a week.
* The role sits within the Contact Centre within HR Direct which acts as the first point of contact for general HR queries from all the Company’s colleagues and managers.
* The role is primarily to clarify and resolve employee enquiries relating to HR processes and policies, including (but not limited to) recruitment, performance, reward or employee relations matters.
* The role manages queries received via email / portal and escalations from the HR Virtual Assistant, and will also make outbound calls where necessary to discuss queries with employees.
Knowledge, Skills and Experience:...

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Job Details

  • Location Whitley, Coventry, West Midlands (County)
  • Job Type Full-time
  • Category other-general
  • Posted Date July 04, 2026
  • Application Deadline August 13, 2026