HR Services Administrator

Munich Re
📍 Bogotá, Bogotá D.C., Colombia 💼 Full-time 🕒 Posted February 24, 2026

Job Description

As HR Services Administrator – EULA, you will act as the first point of contact for HR queries across the region, supporting employees and managers in LATAM, while working closely with UK HR Services.
This position is recruited locally in Colombia and provides day-to-day HR operational and administrative support to LATAM stakeholders, requiring Spanish and Portuguese as working languages. As the role reports into the UK HR Services team, fluent English is essential for daily collaboration, case management and reporting.
You will play a key role in ensuring accurate HR data, compliant processes and a smooth employee lifecycle experience across the region.
Your job
Act as the first point of contact for HR queries via Ask HR (ServiceNow), ensuring cases are accurately classified, triaged and routed to the appropriate HR teams.
Sort employees and managers through multiple channels, including ServiceNow, email, phone and MS Teams.
Handle more complex HR operational queries...

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Job Details

  • Location Bogotá, Bogotá D.C.
  • Job Type Full-time
  • Category Other-General
  • Posted Date February 24, 2026
  • Application Deadline April 05, 2026