HR Helpdesk Agent

East Suffolk and North Essex NHS Foundation Trust

HR Helpdesk Agent

The closing date is 12 June 2026

We are continuing to improve our service and are seeking to recruit highly motivated and enthusiastic HR Helpdesk Agents. This is a varied and enjoyable role, where you will be providing advice and supporting staff across 2 acute hospital sites and several community facilities with HR queries and sickness absence.

You will provide a proactive and responsive first point of contact to staff contacting the Helpdesk.

There will be a requirement to work shifts on-site between 6am - 6pm to assist with covering annual leave. Otherwise the core working hours for this post will be between 8am - 4pm, Monday to Friday.

The post holder will respond to calls providing accurate and timely advice to staff and managers on all types of absences and HR queries. You will provide clerical and project support to the HR Team, including w...

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