HR Consultant - Contact Centre

Futura Design
📍 Coventry, West Midlands (County), United Kingdom 💼 Full-time 🕒 Posted July 08, 2026

Job Description

Our OEM Client based in Whitley, Coventry, is searching for a HR Consultant – Contact Centre to join their team, Inside IR35. This is a contract position with a proposed end date of 28th June 2027.

Umbrella Pay Rate: £28.43 per hour.

The Opportunity:

This role is an HR Consultant role based at Whitley, Coventry - the team operates hybrid working therefore working remotely from home for some of the time and attending the office for 2-3 days a week. The role sits within the Contact Centre within HR Direct which acts as the first point of contact for general HR queries from all colleagues and managers.

This employee focused role sits in the Contact Centre within HR Direct. The role is primarily to clarify and resolve employee enquiries relating to HR processes and policies, including (but not limited to) recruitment, performance, reward or employee relations matters.  The role manages queries received via email / portal and escalations from the HR Virtual Assis...

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Job Details

  • Location Coventry, West Midlands (County)
  • Job Type Full-time
  • Category other-general
  • Posted Date July 08, 2026
  • Application Deadline August 17, 2026