Hotel Reservations Shift Manager - Lead Real-Time Ops

Confidential
📍 parañaque, metropolitan manila, Philippines 💼 Full-time 🕒 Posted June 05, 2026

Job Description

Arbitrail Manila is looking for a Shift Manager to oversee daily call center operations, ensuring optimal performance and service delivery. The role requires at least 5+ years in a leadership position within the BPO industry and involves monitoring service levels, conducting coaching sessions, and managing real-time operations.

The ideal candidate will possess strong communication and analytical skills, with experience in the BPO sector being essential. The position is based in Parañaque, Philippines, and involves shift work.

#J-18808-Ljbffr

Ready to Apply?

Submit your application today and join our talented team at Confidential.

Submit Application

Job Details

  • Location parañaque, metropolitan manila
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 05, 2026
  • Application Deadline July 15, 2026