Job Description
Key Responsibilities
- Operational Oversight: Manage daily hotel operations, including room bookings, guest services, housekeeping, and maintenance to ensure guest satisfaction and operational efficiency.
- Staff Management: Recruit, train, and supervise staff across various departments, ensuring high performance and adherence to hotel standards.
- Financial Management: Develop and implement business strategies to achieve financial goals, including setting room rates, budgeting, and forecasting revenue and expenses.
- Customer Service: Handle customer complaints and queries, ensuring a high level of guest satisfaction and addressing any issues promptly.
- Quality Control: Maintain high standards of cleanliness, presentation, and service delivery throughout the hotel.
- Health and Safety: Ensure compliance with health and safety legislation and licensing laws.
- Strategic Planning: Plan and direct hotel operatio...
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Submit ApplicationJob Details
- Location Tangerang, Banten
- Job Type Full-time
- Category management
- Posted Date July 03, 2026
- Application Deadline August 12, 2026